|Terms and Conditions
1.1 “Contract” means these Standard Terms and Conditions of Supply, which are between the Company and the Customer, under which the Products are supplied by the Company to
1. 2 “Customer”, “You” means the party identified as the Customer in this Contract to whom the Company may agree to supply Products from time to time in accordance with the terms
and conditions of this Contract.
1.3 “Company” means Rightlamp Ltd, Weir Bank, Bray on Thames, Maidenhead, Berkshire, SL6 2ED
1.4 'Confirmation of Order' means when we confirm our acceptance of your Order or when we deliver, whichever occurs first.
1.5 “Order' means your request for us to supply you with Goods in consideration of the Charges, which you make by either completing an online order or otherwise requesting the Goods that you require.
1.6 'Carrier' means and (unless the context requires otherwise) includes the carriers servants agents and any person or persons carrying Goods on our behalf under any contract of carriage.
2. Acceptance of order
2.1 All orders placed with the Company by the Customer for Products shall constitute an offer
to the Company, under the terms and conditions of this Contract, subject to availability of
the Products and to acceptance of the order by the Company’s authorised representative.
2.2 You may cancel an Order at any time until Confirmation of Order except that you may not at any time cancel any Order for Goods that are customised to meet your particular requirements.
3.1 All quoted or listed prices are based on the cost to the Company of supplying the Products to the Customer. While the Company tries to ensure that all prices are accurate, errors may occur.
3.2 All prices are represented in Sterling Pounds or Euros and are exclusive of Value Added
Tax and/or any similar taxes. All such taxes are payable by the Customer and will be
levied in accordance with UK legislation in force at the tax-point date.
4.1 Any date or time quoted for despatch is to be treated as an estimate only. Despatch may
be postponed because of conditions beyond the Company's reasonable control, and in no
event shall the Company be liable for any damages or penalty for delay in despatch or delivery.
4.2 If on Delivery the Goods appear to be visibly damaged you must notify the Carrier immediately that you will not accept Delivery or sign for as damaged otherwise you will forfeit your right to reject the Goods for visible damage.
4.3 We will not be liable for any failure to effect Delivery of the whole or part of any Order due to an event beyond our reasonable control. If Delivery is delayed due to an event beyond our reasonable control, we will notify you promptly of the reason for such a delay and you agree to give us such an extension to effect Delivery as is reasonable in the circumstances.
5. Cancellation & Rescheduling
5.1 Unless otherwise agreed – preferably in writing, any request by the Customer for cancellation of any order or for the rescheduling of any deliveries will only be considered by the Company if made before despatch of the Products, and shall be subject to acceptance by the Company at the Company’s sole discretion.
5.2 Should you cancel the Order for Goods for any reason not withstanding 7.1 and 7.2 we reserve the right to charge a 'restocking fee' which will be an amount equivalent to 10% of the price payable by you and all delivery and collection costs.
6. Specification of Products
6.1 The Company will not be liable in respect of any loss or damage caused by or resulting
from any variation for whatsoever reason in the manufacturer’s specifications or technical
data of the Products.
6.2 The Company will not be responsible for any loss or damage resulting from curtailment or
cessation of supply of Products following any variation.
6.3 The Company will use its reasonable endeavours to advise the Customer of any such
impending variation as soon as it receives any such notice thereof from the manufacturer.
6.4 Unless otherwise agreed, the Products are supplied in accordance with the manufacturer’s standard specifications as these may be improved, substituted or modified.
6.5 The Company reserves the right to increase its quoted or listed prices, or to charge
accordingly in respect of any orders accepted for Products of non-standard specifications
and in no circumstances will the Company consider cancellation of such orders or the return of such orders.
7.1 The Company reserves the right to levy an administration charge in respect of the rotation of Products and returns.
7.2 Returns must be made subject to the following:
7.2.1 Prior authority having been obtained from the Company through an which will be given at the Company's sole discretion;
7.2.2 Subject to the Company stock rotation policy;
7.2.3 The Products must be properly packed
7.2.4 The Products must be in a saleable condition
7.2.5 The Products must be accompanied by a list of the Products
7.2.6 The Products must still be covered by warranty
7.3 An RMA (Return Merchandise Authorisation) form must be completed prior to any goods being returned or considered for replacement/credit.
8. Payment Terms
8.1 For approved account customers invoices will be raised and dated by the Company on the date of dispatch of the Products. Unless otherwise specifically requested and agreed, invoices will be paid by the Customer 30 days from date of invoice. For orders placed directly on the Rightlamp.com web-shop payment will be collected in full from your account via your debit or credit card on receipt of order.
If this is not acceptable please contact us on 0044-7860-831365 to make other arrangements.
The time of payment shall be the essence of the contract. Payments which are not received in full by the due date, will be considered overdue and remain payable by the customer.
8.2 The Company reserves the right to charge a surcharge on credit card transactions (which may exceed the amount charged to the Company by the credit card companies) by way of a handling or processing charge.
8.3 The Customer must notify the Company in writing within 7 days of the date of invoice of any errors within the invoice. Failure will result in the Company assuming acceptance of the invoice in full.
8.4 The Customer’s credit-limit may be withdrawn or amended without prior notice by the Company. Should credit facilities be provided the Customer undertakes to notify the Company without delay of any material change in its finances, structure, share ownership and/or value of assets which may affect the Customer’s credit status. Failure to report any such changes may result in credit being withdrawn without prior notice.
8.5 You agree to pay our Charges within 30 days of the date of our invoice without deduction or set off. If you fail do so we may, without prejudice to any other right or remedy available to us, charge interest both before as well as after any Judgment on any outstanding balance at the rate of 3% above the NatWest Bank Base Rate until we receive payment in full.
8.6 For orders made from the UK 17.5% VAT will be added. For countries within the EEC we will require your VAT registration number to process your order VAT exempt.
9. Risk & Limits of Liability
9.1 Risk of damage to or loss of Goods shall pass to you on Delivery.
9.2 Until such time as the title in the Goods passes to you, you will hold the Goods as a bailee and keep the Goods separately from any other goods belonging to you or any third party and properly stored, protected and insured and identified as our property.
9.3 Not withstanding Delivery and the passing of risk in the Goods, title in the Goods shall, subject to clause 9, not pass to you until we have received payment of the Charges in full by cash or cleared funds payment for all Goods that we have agreed to sell to you pursuant to a Confirmation of Order.
9.4 Until such time as title in the Goods passes to you, we may at any time require you to deliver up the Goods to us and, if you fail to do so, enter any premises where the Goods are stored to repossess the Goods.
10. Termination of Cause
10.1 This contract may be terminated forthwith by notice in writing:
10.1.1 If either party fails to perform any of its obligations under these terms and conditions and such failure continues for a period of 14 days after written notice thereof by the other party; or
10.1.2 by the Company if the Customer fails to pay any sums due hereunder by the due date not withstanding the provisions for late payment as stated in clause 8.1 of these terms and conditions or if the Customer becomes insolvent.
10.2 The Company will deem the Customer insolvent if:
10.2.1 The Customer is unable to pay debts as they fall due; or
10.2.2 The Customer or any item of the Customer’s property becomes the subject of:
10.2.2.1 Any formal insolvency procedure such as receivership, liquidation, administration, voluntary arrangements (including a moratorium) or bankruptcy; or
10.2.2.2 Any application or proposal for any formal insolvency procedure; or
10.2.2.3 Any application, procedure or proposal overseas with similar effect or purpose.
10.3 Any termination of the contract under clause 10 of these terms and conditions shall be without prejudice to any other rights or remedies a party might be entitled to and shall not affect any accrued rights or liabilities of either party.
11. Data Protection
11.1 The parties are committed to respecting the privacy rights of individuals. To the extent that a party collects and transfers to the other party any personal data, the receiving party will comply with relevant laws and regulations related to this collection and transfer and agrees also to comply with relevant laws and regulations related to the storage, maintenance and processing of such personal data.
12.1 The Customer agrees not to assign any of its contractual rights herein without the prior written consent of the Company.
12.2 Nothing in this agreement shall create or be deemed to create a partnership or joint venture between us and you or the relationship of principal and agent or employer and employee.
12.4 These terms and conditions shall be construed in accordance with the laws of England and Wales and the jurisdiction of which shall be the courts of England and Wales.
12.5 No contract will create any right enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not identified as the Company or the Customer
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